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I remember this happening a few years ago, with queues of 1000's of people around the block outside the Passport Office in Newport. That time it was blamed on a new computer system.
While I understand the security implications of issuing passports, the majority of applications each year must be very ordinary and straightforward, and at this time of year, there can be no excuse for people to miss out on holidays.
Any government, Labour or Tory, buggers about with a Brits holiday at his peril !
Its another case of government cuts coming back to bite this administration in the ar*e. We have been here before, with huge queues at airports, because there is not enough staff employed. If a job needs to be done and done properly, than there has to be sufficient staff available. Its not like a big queue in Tesco, where you can get in your car and go to Sainsburys down the road !