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Are You An E.on Customer

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emmie | 11:30 Wed 08th Mar 2017 | News
28 Answers
this doesn;t look good, i heard on the news that it will rocket by 18 percent, where on earth do they get the gall.

http://www.bbc.co.uk/news/business-39192297
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don't know if i was well in credit, just asked them to cut down the dd and they did, as of this month.
Well you were either on a very high tarriff and they changed it, meaning you've been overpaying for your fuel; or you have a lot of credit meaning you were overpaying on your direct debit and they haven't refunded you, emmie.
You really should know how much debit/credit you are in at any time.
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hc
you are probably right
Yes I do find it difficult to understand how people can pay out their hard-earned to a company and have little or no idea how much they should be paying, what they have received for their payments, whether the company owes them any money (or vice-versa). What makes energy companies so different in this respect from any others? It is not difficult to work out roughly what you should be paying under any particular tariff and whilst you may be a few quid adrift but you should not be out by a factor of two or three.
I'm with E.on and pay, at the moment, £41 a month for gas and electricity This will reduce when the summer comes and I don't use the central heating. I'm on a fixed plan for 12 month, live alone in a small bungalow.
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anyway, this about prices for all companies not just me.
I was with Ovo 4 years ago. Customer service was excellent but I got a better deal elsewhere when my contract ended

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