Fyi, Latest Bank Scam, Be Aware!

[ToraToraTora]

http://www.thisismoney.co.uk/money/beatthescammers/article-4323924/Three-Santander-customers-lose-36k-smishing-scam.html
This was featured on Watchdog last night, I put it in news because most come here.

[BAKERS DOZEN]

Daughter phoned me on Friday evening to say she had received a text from her bank saying there was unusual activity on her account and to ring the number they gave. She rang and they said that 26p had been taken from her account and they thought it was suspicious. Then they asked her to confirm her account number and her sort code before they could proceed with sorting out the alleged fraud. She refused saying "you phoned me and are looking at my account so no need for any further details" The person on the phone then refused to deal with her and rang off. She then rang me for advice. Told her to go home and find a number off her genuine paperwork from her bank and ring them from home using her landline. The girl at the Fraud Dept at the bank confirmed that 26p had been taken from her bank and the number that my daughter had been given, and had rung, was in fact in Australia. The bank refunded the 26p and cancelled all her cards and she had to wait for 4 days for new cards to be
delivered. The bank girl said she wished more people would check out these numbers before they ring them. Daughter told her she had been warned time and time again by me never to give any bank or personal details out without confirming who she was speaking to.

[Guilbert53]

>>>Banks don't text or email.

I am with Santander and get texts and emails from them all the time.

For example I set an option up in my online banking so they send a text to my mobile phone any time more than £50 goes out my current account.

[fiction-factory]

I doubt this is an inside job. there's no need for it to be. The text may go to a lot of people but those who don't have an account with Santander account (or whichever bank it appears to come from) will ignore it or it will lead nowhere so we won't hear about it. We only hear about those who are duped into giving the OTP number to someone else. The OTP number is only provided immediately after you request a certain type of transaction. Any other text asking for an OTP code will be a scam. It's hard to see why the sort of people who have been able to save large amounts are still so easily duped into these things

[Quangoid]

Why should the bank pay them back? If you're naive and so moronic that you can fall for something as basic as this then you need this lesson.

It's cretins like these which give the criminals reason and hope in targeting others

[agchristie]

Hmmm, I wonder if those who lost money at Santander were subject to a 'Spanish inquisition'?

[Quangoid]

The bank didn't need to ask anything more than, did you click a link that wasn't from us or give someone who wasn't us your information and pin/passwords?

Oh you did?

Phone put down.