News3 mins ago
BA...have they gone mad ??
Not a charge of �10 for taing a second bag...but a whopping �240. Are they mad?. the tickets were sold with the agreement that 2 bags totalling 32 kgs can be allowed in the hold. From tuesday they will charge �240 for a second bag even if the total weight is less than 32 kgs. They have not told the passsengers...you have to check the info on the web site. Whoever thought of this idea should be sacked immediately. And how did they arrive at the figure �240. why was it not �1536.40.
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No best answer has yet been selected by Dom Tuk. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.So you can take one huge bag, if it weighs no more than 32kgs?
The original thinking behind charging for heavy bags was due to the injuries often sustained by baggage handlers, so it seems that this is now irrelevant.
If I were travelling BA, I would be cancelling my flight, or staging a protest!
I do feel sorry for the check-in staff though, who will have to put up with a lot of abuse now!
The original thinking behind charging for heavy bags was due to the injuries often sustained by baggage handlers, so it seems that this is now irrelevant.
If I were travelling BA, I would be cancelling my flight, or staging a protest!
I do feel sorry for the check-in staff though, who will have to put up with a lot of abuse now!
-- answer removed --
This is something that is really hacking me off at the moment, not just BA.
I am going to The Gambia for my honeymoon three weeks today; part of my stay will be to visit a school I have been working with to rasie funding to build the school and provide training for the headteacher. Upon writing to Airtours to ask for extra luggage in order to take skipping ropes, exercise books, pencils, toothbrushes, etc. they wrote back and told me no because (note point c):
a) they have their own charities (which I do understand and respect);
b) of new baggage handling laws and;
c) if I go 1kg over my baggage limit it will incur a fuel stop.
So, me. By myself. Singular. One person can be held entirely responsible for a fuel stop? I know that it was probably just worded badly but I am not asking for extra luggage because I can't decide whether to take my Manolo's or my Jimmy Choo's now.
I specifically asked for up to a sports holdall size / around 15kg.
And incidentally, it is a five hour 50 min flight, which doesn't count as long haul so my allowance for 2 weeks is only 20kg anyway!
I am going to The Gambia for my honeymoon three weeks today; part of my stay will be to visit a school I have been working with to rasie funding to build the school and provide training for the headteacher. Upon writing to Airtours to ask for extra luggage in order to take skipping ropes, exercise books, pencils, toothbrushes, etc. they wrote back and told me no because (note point c):
a) they have their own charities (which I do understand and respect);
b) of new baggage handling laws and;
c) if I go 1kg over my baggage limit it will incur a fuel stop.
So, me. By myself. Singular. One person can be held entirely responsible for a fuel stop? I know that it was probably just worded badly but I am not asking for extra luggage because I can't decide whether to take my Manolo's or my Jimmy Choo's now.
I specifically asked for up to a sports holdall size / around 15kg.
And incidentally, it is a five hour 50 min flight, which doesn't count as long haul so my allowance for 2 weeks is only 20kg anyway!
I have flown on various airlines, and BA come out as the most condescending, 'holier than thou' staff. They seem to think they are above all others. Well I hope that their new baggage rules lose them more customers. Whereever you want to fly - avoid BA - even if they are a 'tad' more expensive - you will get better service.