We haven't been able to access the site since before Christmas. They sent us a link to download the Xwords which is fine most of the time. I just hope they get it sorted soon as it's driving me mad at the moment.
Mmm -rang them just now.
I was getting "Incorrect user or password"
They will send a link to get new password, but it may take some time as there is a huge backlog.
Neither do they it seems - will try to get through to them later. It takes so long to get through sometimes. We are going out in a minute so it will have to wait till later. :-/