Donate SIGN UP

Telegraph Website

Avatar Image
dannyk13 | 08:56 Tue 28th Jan 2014 | Crosswords
8 Answers
Anyone else having problems? Can access the crosswords but they won't download.
Gravatar

Answers

1 to 8 of 8rss feed

Best Answer

No best answer has yet been selected by dannyk13. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.
Question Author
Problem solved.Had to log out and in again.
We haven't been able to access the site since before Christmas. They sent us a link to download the Xwords which is fine most of the time. I just hope they get it sorted soon as it's driving me mad at the moment.

Glad you got your sorted though danny.
Question Author
Jools ,if you ring them on 0800 316 6977 and ask for a new password then log on with the password you should be able to access the site.
Mmm -rang them just now.
I was getting "Incorrect user or password"
They will send a link to get new password, but it may take some time as there is a huge backlog.
We've done that danny we've been on the phone to them about 3 times. Still not getting it, it;s very frustrating.
Question Author
Sorry Jools, don't know what else to suggest.
Neither do they it seems - will try to get through to them later. It takes so long to get through sometimes. We are going out in a minute so it will have to wait till later. :-/
Hooray, we're back in at long last. :-)

1 to 8 of 8rss feed

Do you know the answer?

Telegraph Website

Answer Question >>