I suppose puzzle compilers always have to expect the possibility of criticism. I do feel sorry for Jago, since while he wrote the puzzle and submitted it the responsibility of what gets accepted or not is that of the editors. One wonders if perhaps he "got away with it", being an experienced setter -- or perhaps even this is something in the same direction as the "more like this" plea from Tiburon/ Kea's "Popularity Contest"? More easy, accessible ones? We had a pretty decent run of tough, challenging puzzles in the 4290's. Perhaps we can expect more in a similar vein, that the hardened veterans will be able to polish off over a single cuppa?
Well, if it helps to attract newcomers, it might be worth the sacrifice of one or two challenges in a year. Although perhaps puzzles like this aren't really good preparation for regular Listeners...
But! I remember someone saying the same thing about me, when I was struggling over a relatively easy crossword: I dug up the relevant discussion if people are interested:
http://www.theanswerbank.co.uk/Quizzes-and-Puzzles/Crosswords/Question1055550-2.html
I suppose the point would be that even the easy puzzles can be useful encouragement: once you're solved one, it becomes that much more of a bug to attempt others and try harder to do them. Perhaps krumb and others have now been bitten by the Listener bug, as I was then? If so, this could still be a successful Listener, in a way.
I enjoyed this one, as it happens, even if it was rather short. Perhaps most of that was because I was heading off to 28 on the train to see the theme, but I enjoyed it all the same.