I won the Sunday Express Skeleton Crossword on 25th July 2021.
On the entry coupon it suggests that winners wait for 30 days before payment is made . Today, 19th Sept 2021, the prizr has still not arrived and I am wondering is any past winners have experienced such a long wait as me - is this normal for them?
If this is not normal, any ideas on how to query this? Can't find any reference to querying payments in the papaer or on their website.
Well done on your win. I won a £25 prize a few years ago and I did receive my cheque eventually but the print had rubbed off so I had to ring the main Express paper line and ask to be put in touch with the competitions dept . Again it took a long time to get a replacement cheque.
I have found a number 0208 612 7000 you could try ringing.
I also was missing a £25 Skeleton Cheque since end of June - I emailed “[email protected]”
and received a response from Oliver Bray, he offered to pay the money direct to my bank account - and did just that the following day. Hope this helps !