It seems that Answerbank it has changed from being a friendly helpful place to go to and that you do not feel you are bothering anyone and everybody is helping each other to feeling on edge asking for help - I will think twice about asking again - however my question was to help an older lady who enjoys puzzles - but she is not very good at them!
The info you require is -
For The Grampian 50+ Network - Closing date 20th October