Clued Up in The Telegraph

[Wrangler]

Is anyone else having ongoing problems with this 'improved' site? Today it tells me my subscription has been cancelled!!!! It seems to me that I am paying �35,99 to be a guinea pig as they don't seem to be able to get the site working properly!

[mohill]

Fortunately I haven't had your problem, well, at least not yet, but an irritant for me is that about every fourth or fifth day, the site refuses to recognise my membership and I have to sign in fully with email address and password before I can access any puzzles. I hope this soon settles down.
Otherwise it is offering a much wider and more attractive service.
I hope your problem gets sorted out quickly.
Cheers
mohill

[Wrangler]

Thanks perhaps it's just me......I have a Channel Island address so maybe the Barclays are picking on all of us andnot just Sark! I have had the problem you describe and a couple of times when I have submitted a puzzle, I got an error message and the site 'lost' the completed xword and showed it as played!

[Prescott]

I've had a few problems too.

As well as not recognising my membership, it doesn't let me print off a puzzle - which i find very annoying.

It would be interesting to know how many others have been troubled on the site.

[jo1973]

the site wouldn't let me print off puzzles either until i temporarily disabled pop ups. you may have already done that but that was my problem and it now works fine.

[pegcart]

How do you disable popups?

[milkmeister]

lots of issues with the new site, sometimes can't get on, sometimes it shows the wrong crossword and then won't let you play the right one, sometimes it won't register your submission and you lose the points, and my number one beef, how the hell has the leader on the scoreboard got that many points? Do the maths, it's not possible unless they're somehow getting bonus time points for old puzzles when they shouldn't be...i only take the leader board seriously after about the first ten people.

[blythbd]

My problem is the interminably slow opening (sometimes) but that may be a computer matter.