How bizarre! Oh my gosh, this must be most frustrating for you. So your name actually appeared in the paper as a winner? Maybe contact Watchdog about the matter- they may be able to help you. Shocked that a quality paper like the Telegraph, one buy regularly, would treat a winner like this- really not good!! Did you receive a letter, phone call or email from them to say you had won? Wonder if your name was published by mistake and someone else won or maybe you were the winner yet they gave the prize to someone else in a mix up yet are not admitting it to you? Something strange is afoot as Sherlock Holmes would say- needs invesgtigating further. Honestly, think someone like Watchdog would be the best ones to contact- need someone independent to investigate it for you. Good luck + keep us all posted here on your progress. Feel for you big time- to think you have won something then to be told otherwise is a big let down/anticlimax/ hopes crushed. Hope you will either receive a prize or some kind of compensation for this soon, too. Big hugs, Beatrice :-)