Problem at Tesco

[Segilla]

Their Reduced Price Items cabinet used to have only those in it.
Later they took over the top shelf for full price items.

Now they are putting non reduced price items among those that are reduced - and the same goes for the trolley near the front of the store.
I took this up with them c. 3 weeks ago and was told that someone would phone, but nobody did.

It is still happening, and at a nearby store too.

I spoke to a young employee on Sunday and he said that the items would be reduced, but had not yet come up on his hand-held computer so I said they should not be on the shelves until they were marked reduced.
I have complained .
Has anyone else come across this misleading practice?

[woofgang]

I have found that people will dump their non reduced item on the shelf or in the basket when they find a reduced one the same or similar.....maybe this is happening?

[factor-fiction]

Don't you look at the prices then before you choose what you want? I dislike TESCO but I think this is small in comparison with other issues. I think it's good, though, to let them know if you're not happy

[EcclesCake]

What is misleading about not having a reduced label on an item?

[sir.prize]

Simple - avoid Tesco.

[snags]

Not sure what you're trying to say... that Tesco are misleading you in some way? If an item hasn't got a Reduce Price sticker on it, don't buy it.

[dotty.]

the back office will recieve an overnight list of items going out of date that they need to reduce, a member of staff will locate them and remove them from range, then their hand held system will update at some point and they will be able to print the reduced price stickers, as with all technology, there can be glitches and delays. the items cannot be sold at full price, and they will probably scan through the tills at the updated reduced price, they just need labels on, presumably, if it works the way it does where i work. quite a labour intensive job that has to reply on technology.

[dzug2]

This happens at other supermarkets too - either through customers dumping items there or being put there by the store pending someone coming around and doing the reduction.

I'm not sure it's worth the aggro of a comlaint

[dotty.]

no certainly not, the work load in any store right now is over whelming and there are less staff to do it all than ever before, no point trying to complain about one person not being able to do the job of 3 nor control online technology, better to get a perspective and just hope the store stays open.

[vulcan]

My local Tesco have just spent a fortune in decorating and refurbishment, which included moving the position of everything it sells. Normally it takes me half an hour to shop there, this morning, an hour and a half.
However the point is this shop does not label every individual item but has the price in front and they do put standard price items next to reduced items. Very often, if you're not careful you pick a standard priced item thinking you have selected a reduced price item, the word cynical comes to mind.

[snags]

''if you're not careful you pick a standard priced item thinking you have selected a reduced price item, the word cynical comes to mind''

Cynical? Possibly. On the other hand, be more careful?

[B00]

" if you're not careful you pick a standard priced item thinking you have selected a reduced price item"

Seriously vulcan? you miss the bloody great big yellow whoopsie sticker?

[vulcan]

Cynical yes, this is how the shop display their prices and very often the items behind do not relate to the price in front of it. You only discover this at the checkout.
http://www.tuttsclump...permarket_shelf_2.jpg

[snags]

''very often the items behind do not relate to the price in front of it''

Sorry to keep banging on about it but you need to be more careful.

[factor-fiction]

I have seen things at Tesco that I do believe are intended to catch us out, vulcan, although I don't think the example given by Segilla falls into that category since she is talking about items having /not having Whoopsie stickers on

[mazie]

What's a Whoopsie sticker ? Sounds disgusting

[dotty.]

from my experience, 90% of shoppers take items to the check out relying purely on wishful thinking and blind optimism, there is an idea amongst most shoppers that things should be either BOGOF or just free.

[albaqwerty]

mazie it's one of them gurt stickers which supermarkets stick on a product to say they have made a boo-boo and have reduced the price.
Although I've yet to find out what is super about supermarkets :-p

[jamesnan]

One of the staff there told me that they also put items which are on their sell-by date, but not necessarily reduced.

[mazie]

Thanks alba..I may be being thick today (painting all morning and am now brain dead) BUT making a Boo-boo How? I thought they reduced the price due to the sell by date being imminent.

[B00]

Whoopsie sticker...

http://a6.sphotos.ak....8729_1029581022_n.jpg

Though think they went a bit wrong on this one!