I have just realised that I have listed a pair of shoes as Clarks when they are M&S - I must have been thinking something else at the vital moment of listing.
They have 5 days to run and there are 2 bids. Obviously I must end the auction as it is incorrect but I would like to know how to contact the bidders to apologise. Never having had to do this before I would appreciate some advise
Just be upfront. Contact the bidders with a brief message and withdraw the item. If you look at the options after clicking on a bidders name it will give an option for contacting them.
Go into your account and amend your listing description, in BOLD letters,
Explain the situation and add that if anybody wishes to retract their bids, that would be ok.