Buying An Item Online

[Connemmara]

I want to buy a duvet from Woolworths and before you can order - you register.

I have registered 4 times and all seems correct yet when I hit CONTINUE button - site says - date of birth necessary and also please put in TOWN.

These things are in order - rang 4 different people in Woolies and the 4 of them told me they could not do anything - ie order over the phone - until I was registered with Woolies.

Have emailed Woolies and again to no avail. Does any of them know anything -

[DJHawkes]

are you putting the date of birth in using the correct format?

[ferlew]

some need it as follows...... 21/03/1979

[ferlew]

I wrongly assumed no forward slashes recently.

[Connemmara]

yep - date of birth completely correct as when you put it in - there is a ok tick after it

[society]

Conne, do you know how to clear the cache? Try that and then see if you are able to log in Woolies. If that don't work re-register after the cache is cleared.
Hope this help.

Someone would come along with other recommendations, I'm sure.

[Connemmara]

sorry society - what is a cache - and to recall - I did re-register over and over - then I shut down and done it all over again. - what is a cache- also when it is asking for TOWN - there is no place to change it ie even type it in- it is unbelievable.

I actually typed manually and no result.

[society]

Which browser do you use? Explorer, Firefox, Chrome or other?

[Connemmara]

i am hopeless re computers - but I think it is chrome

[society]

1. Click the wrench icon located in the upper right corner. Select "Preferences" from the drop-down menu.

2. Click "Under the Hood" in the left column.

3. Select "Clear Browsing Data" to bring up the next menu.

4. Check the box in front of "Empty the Cache" and uncheck the other boxes.

5. Click the "Clear Browsing Data" button.

6. Close and restart Google Chrome.

[bednobs]

http://www.woolworths.co.uk/help/en/online-help-system.page#plckforumid=Cat%3Aff4a025b-fbcd-45e3-822b-99c7ad1ce479Forum%3Ac2121f4f-ac8f-4a75-b8b9-203c18b5efa9&plckforumpage=ForumDiscussion&;plckdiscussiononpage=1&plckforumpostshowfirstunread=&plckfindpostkey=&plckdiscussionid=Cat%3Aff4a025b-fbcd-45e3-822b-99c7ad1ce479Forum%3Ac2121f4f-ac8f-4a75-b8b9-203c18b5efa9Discussion%3Aad9f9a35-106f-469f-b8d8-aef76a06f482&plckforumpostonpage=1&plckpostid=
I think it's because you are in NI

[Connemmara]

thanks Bednobs - that link answered the dilemma - won't deliver to Northern Ireland. That is good to know. Conn

[bednobs]

not "wont", but "maybe can't"

[Connemmara]

sorry bednobs - just noticed under link - you did mention Northern Ireland.

[Connemmara]

The duvet is for my wee niece who just got her bedroom done up and it is silvery paper and beautiful furniture. Can I bore you - my niece showed me her new furniture and there was a long mirror (can't stand mirrors myself) anyway she opened and inside the long cupboard all hooks for her loads and loads of jewellery - lovely bit of furniture.- really nice but of course the duvet does not match - love this niece - there is a nice bed place near me - will get a nosy round there some time this week.