Seriously, up until this thread, and the one about the mobile phones, I thought check-out people most of the time were chatty, pleasant sorts, passing the time of day, genuinely interested in what you were doing at the weekend. What an eye-opener :-0 Are they really sullen and disinterested, with a list of set questions they're supposed to ask, secretly 'tut tutting' under their breath if the customer dare step out of line? I'm a bit dubious about going to the check-out now in case I get told off!