argos online

[chazza]

has anyone ordered from it for home delivery?

I ordered today and they havent sent me a confirmation email and i need to know when they are delivering to take the time off work! 

And i can't even ring or email them as they havent given me an order number!

[Buenchico]

If you saw the 'Order Acknowledgement' screen immediately after placing your order, it probably got through. If you didn't (and, given that you've had no e-mail) then they've probably not received your order.

It's unlikely that the Argos software can only search by order number. It's probable that they can search by postcode or debit card number as well, so phone them anyway. Contact details here:
http://www.argos.co.uk/static/StaticDisplay/includeName/ ContactUs.jsp.htm#contac

Christ

[chazza]

Actually you cant submit a query without putting your order number in!

 

Christ??

[harper]

I ordered furniture on two occasions recently and each time Argos telephoned me the same day (in the evening) to confirm when the furniture would be delivered.I was very impressed with the service.

I wondered about 'Christ' as well.Is there something we ought to be told ?

[Buenchico]

I've just tried phoning Argos. You can get through to a real person, rather than an automated service by calling 0870 600 8784. Then select option 2, followed by option 5.

They're open until 2200 today, then 0800-1700 Saturday, 0900-1700 Sunday.

Chris

[chazza]

Bl00dy useless!  The stuff never came and i spent the day off work sitting in the house waiting!

 

Thats the last i use them!