Boots Opticians

[melv16]

I ordered a new pair of varifocals in February after an eye test.
I've had to send them back twice, due to them being useless. I got them back on Friday and the result is just the same. It has taken 6 weeks for Boots to sort them out.
Am I within my rights to refuse the spectacles and get my money back?

[Smowball]

Lol MM.

[melv16]

After yet another visit on Saturday for a fitting with a dispensing optician, they were still faulty.
I've just been to Boots and got my money back!... Should've gone to Specsavers....

[bhg481]

Thanks for leting us know, Melv.

[melv16]

Went to Specsavers today to pick up my new specs. It only took 6 days to complete, and no problems.
Won't be using Boots again!

[Jackdaw33]

Bought a pair in 1994. Struggled with them for a year, including falling down as if drunk, even on the rare occasion when I wasn't. Went back a year later and insisted on bifocals. No problems since.