Editor's Blog2 mins ago
Ebay Problem I've Never Had Before. Help Please.
6 Answers
I have sold an item on eBay and my buyer's address is given as Manchester with an SK postcode. Ebay is suggesting // Warning: the shipping address City (Manchester) may be wrong. We think it should be Cheadle, Heald Green. Change it for me. \\
When I go to Change it for me I get a message saying // You may not be covered by the eBay Seller Protection Policy if you send to a different address. Learn more. \\
Clicking on Learn More tells me I won't be covered by eBay Seller Protection.
I give up. What do I do? Is there any other way to sort it other than contacting the buyer which I don't really want to do? I'm wondering if anyone else has dealt with this problem. Thank you.
When I go to Change it for me I get a message saying // You may not be covered by the eBay Seller Protection Policy if you send to a different address. Learn more. \\
Clicking on Learn More tells me I won't be covered by eBay Seller Protection.
I give up. What do I do? Is there any other way to sort it other than contacting the buyer which I don't really want to do? I'm wondering if anyone else has dealt with this problem. Thank you.
Answers
If you sold the item, log in to PayPal and check the address the payment came from and that's the address you must send the item to if you want to be covered by the EBay/PayPal guarantee.
08:57 Sat 22nd Feb 2020