ebay

[tickledtrout]

is customer being unreasonable demanding money back over goods not received 4 days after winning with todays post office. wouldnt mind but day it finished was sunday so Post Office not even open.

[howlie]

Hi, I would say that they are. Did you send 1st class? The post office is so crap these days that you can't guarantee anything except special delivery and that costs a fortune.

[mumof3angels]

I've bought things from ebay and I would think it was reasonable to allow a week for goods to arrive. Sometimes stuff has arrived the next day which is fantastic- but I think asking for a refund after 4 days sounds as though the customer has just changed their mind. I know a lot of sellers state when they will post items- could be worth doing next time, perhaps, to save any argument.

[baileybird]

most things i have bought have said do not contact within 14 days of sending payment.

folk are so impatient - 4 days is ridiculous

[Reverandfunk]

Def being unreasonable.

I had one once you had sent a postal order to me on Friday and started shouting the odds on the Monday lol.

I always allow up to 7 days to receive payment and then with the post office as it is it can take a week to get there first class.

I would ignore the person and send the goods and keep the feedback open. Ebay will only tell you to sort it out between yourselves.;

[tickledtrout]

Would'nt bug me so much, but the goods were dispatched the day after the item was won so its a post office problem really. It was sent 1st class and as far as we know it still has'nt arrived

[Ethel]

Send him the tracking number and the date of postage, so he is reassured.

4 days is far too early for him to be fretting.

[tickledtrout]

Hi ethel, we just sent it 1st class parcel post so we don't have a numberr, the only refererence is on the P.O receipt which we already forwarded. The P O won't do anything for 14 days either

[weeal]

Gawd, i thought i was impatient and I always wait at least a week before asking if its been sent.

Sounds like they just changed their mind? Unreasonable.