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Business & Finance4 mins ago
I recently had a letter from debt collection agency stating I owed a mobile telephone company 1,000 pounds bill. I telephoned them and asked them when this was set up as I have NEVER had contract phone....They said it was set up 22nd April 2004 at my old address///I had been moved out 6 months...so leaves me with the impression that someone has used my identity...As it has been bank hols I was unable to contact phone company but I suppose my first port of call is to get hold of every bill from them including every call made from that phone to see if I can go through it and recognise any numbers...painstaking I know....Do I involve the police ??? Any suggestions greatly appreciated as nothing like this has happened to me before !!! thankyou very much ... |
No best answer has yet been selected by sasserina. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.My advice would be to involve the Police at the earliest opportunity, as there is a case of obtaining property/services by deception at the very least. Your identity may also have been cloned to a certain degree so it would be best to give the Police a call.
It would be helpful to take along some documentation( a recent bill or bank statement) which has been addressed to you at your current address for verification purposes.
Is the debt collection agency kosher? Do you think it could be them that are acting fraudulent or did you actually speak to the mobile phone company? Yes speak to the police if fraud is involved. Keep records of all phone calls and correspondance you make in relation of this. You could also try speaking to the Citizens Advice Bureau. Hope it gets sorted soon for you.