999 Calls

[flip_flop]

I'm gobsmacked!

On the news last night they played some excerpts from some 999 calls, including (paraphrasing);

"...I can't find my glasses and I'm trying to prepare my lunch..."
"...The bus is late..."
"...there's an injured pigeon in the road and I don't have any money to phone the RSPCA..."
"...There's a grey squirrell but no chestnut trees around for it to climb on..."

I know there are some complete cretins out there, but surely even the most cretinous idiot should know not to call 999 to complain a bloody bus is late.

What goes through their minds as they are dialling?