It's almost certainly a scam.
If it's addresses to "Dear Customer" Or "Dear jsmith" (where the first part of your email address is 'jsmith') then you can be confident that it's a scam.
However the converse isn't always true. I regularly get almost identical scam emails that address me by my full name and include both my postal address (minus the house number) and my landline phone number. So don't assume that seeing your correct name (or other personal info) in an email automatically means that it's genuine.
If there's a link in the email DON'T click on it. However if you hover your mouse over it you should see which site it would take you to. (If, say, the email appears to come from Ticketmaster.com but the link goes to xyznigeria.com then it's clearly a scam).
Also go into the extended header for the email, to see where it really came from. It's easy to put something like 'Ticketmaster.com' in the 'From' or 'Reply To' field but the real sender can be found in the extended header. See my post here for an illustration of how an extended header can be used to identify a scam email:
https://www.theanswerbank.co.uk/Spam-and-Scams/Question1609924.html