ChatterBank1 min ago
Bloody Scammers.
24 Answers
I just had a telephone call purporting to be from my bank asking if I had authorised a payment of £1,200 on my credit card. The guy then asked me several questions as a "security check" so I responded accordingly until he asked for the payment authorisation number on the back of my card. I then smelled a rat so refused, saying I thought he was a fraud. He then said he couldn't go ahead and block my card as I hadn't answered all his security questions, so the bank couldn't take any responsibility for any fraudulent payments made.
I then hung up and called my bank using the card report number, and surprise surprise they knew nothing about it. So I told them to lock my card immediately and send me a new one.
But I am very annoyed because this will be the second replacement in the last few weeks. I asked the (genuine) guy what I could do to identify how my details were getting leaked but he said that was not possible (which didn't surprise me).
But what I am concerned about is that someone I'm doing online business with is siphoning off this information, so I have no guarantee against it happening again.
Online payment is suddenly feeling very insecure.
End of rant, but still bloody annoyed.
I then hung up and called my bank using the card report number, and surprise surprise they knew nothing about it. So I told them to lock my card immediately and send me a new one.
But I am very annoyed because this will be the second replacement in the last few weeks. I asked the (genuine) guy what I could do to identify how my details were getting leaked but he said that was not possible (which didn't surprise me).
But what I am concerned about is that someone I'm doing online business with is siphoning off this information, so I have no guarantee against it happening again.
Online payment is suddenly feeling very insecure.
End of rant, but still bloody annoyed.
Answers
Canary, my advice would be to call your bank and ask them to set up a memorable word on your account. The memorable word will be one that they have to provide you before you are willing to give out any personal information. They will tell you the memorable word as soon as you confirm your name, nothing more. This is information that the scammers will not have, and...
20:58 Thu 29th Dec 2022
I love it when it's number unrecognised or unknown.. Short pause the in my best recorded message voice , you are through to the satanic helpine.... For curses and hexes please press one, for raising the dead please press two, for familiars and other animal related enquiries please press three or to speak to the duty Satanist please press hash.
Well a lot of the scammers want to connect to your computer/phone in order to 'investigate' or offer up some sort of 'refund'. You can keep them on the phone for a little while by just talking to them, however the real time-wasting comes in when you let them run around in circles on your computer. My OH and I are currently working to create a fake bank, so that we can log in and let them think they have us where they want us.
I wouldn't suggest anyone do this, unless they know what they are doing. You should never allow them to connect to your computer or phone - never click on any links they may send you or download any apps. I know that is a given to some people, I just wanted to mention it.
I wouldn't suggest anyone do this, unless they know what they are doing. You should never allow them to connect to your computer or phone - never click on any links they may send you or download any apps. I know that is a given to some people, I just wanted to mention it.