Outlook Express

[telboy1938]

After failing to prevent enormous amount of spam flooding my email box I have reverted to a Sky account. Although I have checked my settings and Sky confirm that they have no problem, I still receive mail in duplicate form. Can anyone advise me as to what I can do to remedy this error please? Thanks
Tel

[ChuckFickens]

Are you using a pop3 incoming server or an IMAP incoming server (the server name should tell you)

[telboy1938]

Hi ChuckFickens I'm using POP3....Tel

[ChuckFickens]

Search for "Pop3uidl.dbx" and delete (or rename) the file when you find it, do a send and receive, you may get all the messages stored on the server once more but new ones should only be received once from then on.

[telboy1938]

I have not been able to locate "Pop3uidl.dbx". I've followed "on-line" tips on finding it but I guess you will know better than most of them so, can you point me in the right direction. Thanks. Tel

[ChuckFickens]

Follow steps one to six here and the file should be in the mail store folder..

http://email.about.co...stips/ss/wt101202.htm

[VHG]

Is it perhaps a hidden file?

Do you need to set Windows to display hidden files perhaps?

[telboy1938]

Thanks to you ChuckFickens I found the "Pop3uidl.dbx" and deleted it as you said....Also emptied the Recycle bin but I still am receiving duplicate mail. Trust me to have more involved faults than anyone else eh?
Tel

[AlBags]

Look in the Tools/Accounts/Mail tab and check settings
How many accounts do you see? Just the one?