Does anyone out there have a phone number for Virgin Media that I, as a non-Virgin customer, can contact them on.
I want to stop them sending me their promotional junk mail. I have emailed them 3 times, and had 1 acknowledgement, asking them to stop but to no avail. I just want to get through to a real person but the so-called "Help" section of their website seems to be only for Virgin account holders.
yes, agree with evian, keep holding on until you get to speak to an advisor, through their 'numbers' challenge...gawd that awful choice of holding music!!
Sorry the above link is incomplete. Click on the link then where it says 'Search to find an alternative number' type in 0845 454 1111. Lots of Virgin Media numbers will appear. Good luck
"I want to stop them sending me their promotional junk mail."
ROFL
You and millions of others.
Well I wish you the best of luck. Why not send a letter to Richard Branson and make it "PERSONAL" on the envelope ? He might get to read it then.
I kept getting their rubbish too. They addressed me as "The Occupier" with my address. I got a letter every few weeks. I phoned the number on the letter and asked to be transferred to the dept that sends the letter. That worked and I don`t get any more junk from them. I don`t think you`ll find the relevant department on their website.
Try sending them back marked Return To Sender or in an envelope. I doubt it'll make a difference though. I wouldn't ring- you'll probably hang on for ages