Dell D600 - Wired Internet

[philg]

This is odd, and I bet the answer is simple

My wife has a Dell D600 and it works like a charm - on wifi

But when I plug a cable into the RJ45 socket, NO lights come on at the network switch and IPCONFIG only shows a wifi network interface

It's almost as though the wired ethernet port hasn't been enabled somehow

What do I need to do to get her a wired connection?

Thanks

Phil G

[Buenchico]

Perhaps a missing driver somewhere?

Go into the Device Manager to see if there are any of the dreaded exclamation marks shown against any devices.

[philg]

No nasty exclamation marks, but actually no entry AT ALL for a wired ethernet adapter!

The RJ45 socket at the back does have an illuminated LED, so it's connected to SOMETHING

I checked the hardware setup screens, and the only thing I can see that might be relevant is "Enable LAN adapter" - which IS enabled

Any other advice even more gratefully received

Phil G

PS Oh, and I "scanned for new hardware" - that didn't find anything new either

[philg]

PPS Windows XP

[Buenchico]

This is a long shot (but it's the sort of thing that sometimes works for me when Windows doesn't know what it's doing):

Try disabling the LAN adapter, restarting your computer and then enabling it again.

[philg]

Just doing that disable/enable thing right now

And you have a good point about the cable. I haven't actually used it with any other devices....

But that wouldn't explain why ipconfig doesn't see a wired LAN adapter

[philg]

OK, flipping the enable switch twice with reboots made no difference

How can I install drivers for the, apparent, network port?

[Buenchico]

All the driver set-up files for the Dell Latitude D600 are here
http://downloads.dell.com/Pages/Drivers/latitude-d600.html
but I'll leave it to you to work out which one you actually want!

[philg]

Installed what looked like the best Broadcom drivers (not WLAN) and nothing has changed

Device manager still only shows a wireless LAN adapter

Can't be a cable problem

I'm now out of ideas :(

[WyeDyed]

Windows isn't finding the device so doesn't know it needs a driver. I would be suspicious of the power actually getting to the LAN card.

[philg]

Mwthyl - No, only the wireless LAN adapter is ever mentioned

[philg]

Methyl - The wired ethernet adapter is not even IN device manager

So Windows thinks it doesn't exist

I only think the opposite is because there's an RJ45 jack with an illuminated LED