Question Re Mcafee

[Meadoway]

Recently had a problem with replying to e-mails.Talk Talk investigated and said it was a problem with a rouge file. When I tried to employ McAfee I found the icon had disappeared. I rang them and they proceeded to solve the problem also deleted a lot of additional rouge files. It was only at the end of the process that I found out I was not dealing with McAfee at all. The service was good. Can anybody enlighten me. What has happened to McAfee?

Les

[knockavacca]

you are not very clear about your problem.
? you say you tried to employ Mcafee ? what do you mean
you also say that you "rang" Mcafee, if so ?how come you were dealing with someother company, if you need help you should be more clear about your problem, like saying which "os",which browser,i assume you are using "talk talk" for your email ,yes?

[Meadoway]

Knockavacca. The phone No we rang for McAfee was off the web and given as their help line. I now realise the organisation we were speaking to was Guru Aid. Who sorted out the problem. Guru Aid say they are agents for McAfee

Les