Email And The Macbook Pro

[muddlemuch]

Good morning, I really need help I was given a macbook pro for xmas and as a pensioner I am struggling with this new concept having been microsoft user for ever, my problem is I can sent emails but cannot receive them ,can anyone out there help an old and frustrated grandfather?.
Thank you in anticipation
Rick

[woofgang]

have you set up your account in mail?

[muddlemuch]

Thanks for your kind reply the answer is yes, (erm! I thinkso )

[clivebeca]

It can be a bit daunting - but once set up it is really easy to use, and very efficient. Firstly, would suggest you either buy [at about £12] or ask the library to get you a copy of 'Mac Basics - Mac OS X Lion or Mavericks edition' Published by 'In Simple Steps' by www.pearson.com/uk- sort of better!! version of Mac for Dummies. The isbn is: 978-0-273-74636-2 . The Lion version - you need pages 59/60 to set you up, and the next few pages to enhance your knowledge. Hope it helps - also type into your search engine "Mac email set up" and see if there's a simple guide, you could download. Pob lwc/Good luck.

[Jomlett]

If you go to Mail/Preferences/Accounts It could be some small detail...you may have placed a comma for a dot in your Incoming Mail Server details. Check those details thoroughly.

[hc4361]

Who is your email provider? It sounds as if you have the outgoing mail settings correct but not the incoming.

[Jomlett]

Doh! I meant Outgoing Mail Server.

[snags]

http://support.apple.com/kb/ht1277