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My Iphone Not Being Recognised By Pc

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kia cat | 15:17 Wed 02nd Apr 2014 | Computers
6 Answers
My PC [ancient Dell running Vista Home Basic SP2] won't recognise my iPhone is plugged in. Done Services, stop restart etc.
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I think you need to use iTunes to take things from iPhone/ipad/ipod to your PC.
Just out of curiosity, are you getting an error message on your PC, when your phone is plugged in, or is it just not finding it ??
Question Author
when I plug the phone in, this msg comes up:

"trust this computer? Your settings and data will be accessible from this computer when connected. [then an option box] Trust Don't Trust"

If I select "Trust" it pauses for a couple of secs, then asks the same Qu. "Don't Trust" stops the Qu popping up, but still no phone appearing in explorer etc.
You might need to update your computer's driver for your iPhone, A problem could be finding it though!

Try going to Control Panel > System > Hardware > Device Manager to see if you can see your iPhone listed there. (You might need to click on some + symbols to expand the lists). If you can find it, right-click on it and select Properties. Then select the Driver tab and click on Update Driver. After updating, restart your computer.

Alternatively contact Apple's UK support team. Click on 'Service Requests and Troubleshooting' here:
https://getsupport.apple.com/Issues.action
You can then choose whether you want to use online chat or have someone call you within the next few minutes,
Question Author
It seems the Personal Hotspot setting was the problem. As soon as that was off, it was all OK! Thanks all

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