The Mac And Icloud

[muddlemuch]

Hi A/b's could some kind soul tell me how to. Delete accounts in icloud I am having big trouble with mine that I want start all over again thank you Rick

[woofgang]

what trouble are you having? Your icloud account is tagged onto you itunes account so you have to close your itunes account I think.

[muddlemuch]

thanks for your reply woof gang I am not very good with computers and got myself in a mess with passwords I cannot access various places as i am continually being asked for P/ws and denied any access so I am desperate to start again i am only 75yrs. Rick

[woofgang]

what various places?

[muddlemuch]

thanks for your interest I refer to such places as emails, iCloud , apple I/d and so on I have a good internet service with talk talk so it`s not that, I am regretting buying apple mac thanks again Rick

[woofgang]

is it all the same password? I find macs a total doddle after windows. Did you buy it from an apple shop, is it a laptop or desk top? If you got it from an apple shop, you can make an appointment to take it back and they will set it all up for you.

[woofgang]

Genius bar, its brilliant
https://www.apple.com/uk/retail/geniusbar/

it looks like they will help you with apple products bought elsewhere as well.

[muddlemuch]

Thanks again Wolfgang I have a number of p/ws when asked for p/w would not accept so tried another p/w so got into a bit of a mess, once again thanks for your help regards rick.

[venator]

The best solution would be to buy a proper PC - Macs are evil!

[woofgang]

are you now sorted? I love my Macs.

[muddlemuch]

hi woofgang don`t misunderstand me it`s a fine and powerful machine but having no access to emails messages and such it`s driving me up the wall I feel like tossing it out the window. regards Rick

[ladybirder]

My Mac's the best thing I've ever bought or used. Would never ever go back unless forced to and not even then:-)

[wolf63]

muddlemuch - do you have any grandchildren who could help? Kids today are the real experts with new technology.

[woofgang]

Rick I am sorry bit I still don't understand what the problem is?

[ladybirder]

Have you a friend who uses a Mac who could pop round and have a look for you muddle? Or could you ring an Apple store? I don't understand your problem either, sorry.

[muddlemuch]

yes I have grandchildren 12 of them,in answer to your questions I have basically just got myself into huge muddle with passwords that I cannot find a way out,could I for instance revert this machine back to factory settings and start again ???? thank you all for your concern regards Rick

[woofgang]

Rick where did you buy it? Is it a laptop or a desktop?

[muddlemuch]

Hi woof gang it was xmas present last year it is a macbook pro

[Jomlett]

I reset a Macbook Air this way...How to reset a Mac: restore your Mac to the original factory settings

http://www.macworld.co.uk/how-to/mac/how-reset-macbook-restore-your-mac-original-factory-settings-3494564/

[woofgang]

so laptop. Is there an Apple store that you can get to?

[muddlemuch]

woofgang thanks for your continued support, no I have no shop near me I live in north oxfordshire, what I am inclined to do is find a professional computer agent and pay for assistance. regards Rick