If your touchpad isn’t working, it may be a result of a missing or out-of-date driver.
Open Start, enter Device Manager, and select it from the list of results. Under Mice and other pointing devices, select your touchpad, open it, select the Driver tab, then select Update Driver. If Windows doesn’t find a new driver, look for one on the device manufacturer’s website and follow their instructions.
If those steps didn’t work, try uninstalling your touchpad driver: open Device Manager, right-click (or tap and hold) the touchpad driver, then select Uninstall. Restart your device and Windows will attempt to reinstall the driver.
If that didn’t work, try using the generic driver that comes with Windows. Here’s how: in Device Manager, right-click (or tap and hold) your touchpad driver > Update driver software… > Browse my computer for driver software > Let me pick from a list of device drivers on my computer, select HID compliant mouse, select Next, then follow the instructions to install it.
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