Importing Email Address

[poisondwarf]

I have installed Mozilla Thunderbird, but I have been unsuccessful in exporting my BT Mail Address Book to Thunderbird. Will someone please give me a step by step guide that an 80 year old Luddite can understand?
Many thanks - and sorry to be a pain - yet again!

Chick

[Buenchico]

Based upon reading through a few web pages and trying to bring all of the information together (rather than from any personal experience):

Open BT Mail
Click 'Actions'
Select 'Export Contacts'
Save your contacts as a 'comma separated values' (.csv) file in any location of your choice. (e.g. in 'My Documents' or simply on your desktop)
Close BT Mail

Open Thunderbird.
Click 'Tools'
Select 'Import'
Click the button next to 'Address Books'
Click 'Next'
Browse to the location of the .csv file you saved and double-click on it.
Click the check box next to “First record contains field names”
Click the “Move Up” and “Move Down” buttons to match the BT Mail contact fields to those in Thunderbird
Click 'OK' and then 'Finish'

If you're still confused this might help:

[poisondwarf]

Good afternoon Buenchico!
Following your clear and concise instructions, for which I thank you, when I double-ckicked on the .csv file, it opened an Excel file, with all the details of my contacts, but no check box marked 'First record contains field names'. I am prepared to cut and paste the Email addresses column - and if I have to then type them in one by one, so be it. As I said, I am a Luddite, though it is something of which I am not proud! To think that I was a Technical Author...
The original problem was that I was fed up with all the spam Emails I receive - and BT couldn't help - other than to suggest that I mark them as spam and send them to the spam folder.

Many thanks for all your help

Poison Dwarf

[Buenchico]

If your .csv file is opening in Excel it seems likely that you've browsed to it from 'Computer', in Windows Explorer, rather than within Thunderbird's import process.

Play the video from my first post and watch it from 1 min 3 seconds in. {There's a 'full screen' button at the bottom right of the frame, which will make it much easier to view). At about 1 min 57 sec, the guy locates the .csv file, highlights it and clicks 'Open'. The alternative way of doing that (which is what I gave you above) is simply to double-click on the .csv file. (So that's where you do the double-click, or simply use 'Open', not in Windows Explorer)

I have to admit that I only had a quick look at that video before adding it to my answer but, now that I've really studied it, I see that it's one of the most clearly explained Youtube videos that I've ever come across. (Give that guy 10 out of 10 and a gold star!). So if you watch it carefully you should be able to complete what you're seeking to achieve.

[poisondwarf]

Buenchico
Sorry to bother you again, but all of the .csv files are in Excel.
I can't remember how I imported them in the first place!Many thanks for you patience, yet again!