Trouble printing with Epson C62.

[Belen]

My printer was working fine until I changed the colour cartridge. Now I can't print anything and the red and green lights are flashing continously. The shop gave me another colour cartridge but the lights are still flashing and I still can't print.

Does anyone have any suggestions?

[barrsp]

Some people dont realise there is a small peice of plastic film over the contacts. make sure you remove this before you insert it into the printer. Also in the toolbox ( as with HP's) you need to tell it it has new cartridges and they wil aligning.

[mattfox]

I don't think the plastic film would make the lights flash... I found this on another forum....

"I recently had problems with my Epson printer, the red and green light began flashing and a window popped up, saying, take it to your services center because some parts have reached the end of their life. Instead I did a bit of reading and I was successful. You see printer companies set a �protection counter� on all printers , it�s an internal counter measuring the amount of ink wasted by head cleaning. I needed to reset the "protection counter" as well as clean the �waste ink pad overflow�. Following is the procedure that I used:

1. Unplug the power and USB cables from the printer. I pried open my printer, careful not to break anything. I use a flat blade screwdriver to pry it apart; there are two-three tabs at the back and two at the front. Gently push them in, and then using a bit of force pry apart the cover.
2. Next I removed the two (2) waste ink pads. They are located at the back on the left hand side. I used the flat blade screwdriver to lift up the ink pads (they were soaked). Please use rubber gloves as it gets very messy.
3. Next I took the pads to the kitchen skin and washed them with just plain hot water until they were white again. I just let the hot water run on them (the pads are about three inches long).
4. Once washed I dried them using a hair drier. (you could place it the sun for a few hours or on top of your heater or maybe in a heated oven; (make sure you do not set it on fire with too much heat).
5. Once dried I placed the pads back in the ink waste bin at the back of the printer.
6. I closed the printer cover and put back all the pieces and plugged in the USB & power cable and turned it on. (Yes the lights are still flashing).
7. Go to this link and download this software: http://www.ssclg.com/epsone.shtml

[mattfox]

9. Select your printer and model number. It will ask if you replaced with new pads; say �YES�. Then close the window.
10. Now right click on the SSC service utility, it looks like a printer icon near your clock in the task bar.
11. Then click on reset counters. You can do all other stuff with this utility too.
12. Turn off the printer power and then turn it on again. If necessary un-plug the power cord from the back of the printer, wait 20 seconds. Plug it back in.

[Belen]

Thanks guys - but I'm embarrassed to admit that my black cartridge was empty and that was the reason that I was unable to print. Thanks anyway.

[mattfox]

No prob :) That link I found lead me to some handy software for future use!

Glad you got it working!