norton internet security blocking internet explorer

[EastreaPosh]

my norton internet security is blocking the connection of internet explorer - the email and msn are fine - any ideas what has caused this and what we need to do?

[mrs_overall]

Have you recently installed Norton 360?

[mrs_overall]

No answer...so I'll carry on anyway. I had the same problem when I upgraded to Norton 360. I trawled through various forums until I found this solution which worked for me.
Control panel
Internet options
Programs
Manage add ons
click on Disable radio button
Ok
go to Advance tab
Reset.

I hope this helps.

[EastreaPosh]

its not 360 - just norton internet security 2006 recently renewed subscription - thanks anyway

[mrs_overall]

Go onto the Microsoft web site - there are loads of forums about problems people have encountered when they have upgraded or renewed with Norton. I'm sure you'll find the answer there.(I'm a complete technophobe & if I can solve a problem, anyone can!)
Good luck.