News2 mins ago
Norton Anti-Vrus Problem
My Norton Security package expired some time ago, but when i am trying to turn certain programs on (Microsoft Office, Adobe Reader) a message pops up in the middle of the screen which says 'preparing to install', then 'Norton Antivirus 2006 does not support the repair feature, please un-install then re-install'.
I have to click cancel this message 3 times before the program starts.
Can anyone tell me how to sort this out?
I have to click cancel this message 3 times before the program starts.
Can anyone tell me how to sort this out?
Answers
Best Answer
No best answer has yet been selected by Beechy101. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.As others have said, you you should totally uninstall Norton. This can't be done from 'Add/Remove Programs', you have to use the Norton Removal Tool. Download it from here:
http://service1.symantec.com/SUPPORT/tsgeninfo .nsf/docid/2005033108162039
As your Norton anti-virus software has already expired, I assume that you've already replaced it with something better. If not, the most frequently recommended anti-virus program here on AB (as well as in the technical press and on BBC technology programmes) is AVG Free Edition. However, some ABers prefer Avast (which is also free). Whatever you do, avoid re-installing Norton or using McAfee, both of which are known to slow some PCs down to a crawl.
Chris
http://service1.symantec.com/SUPPORT/tsgeninfo .nsf/docid/2005033108162039
As your Norton anti-virus software has already expired, I assume that you've already replaced it with something better. If not, the most frequently recommended anti-virus program here on AB (as well as in the technical press and on BBC technology programmes) is AVG Free Edition. However, some ABers prefer Avast (which is also free). Whatever you do, avoid re-installing Norton or using McAfee, both of which are known to slow some PCs down to a crawl.
Chris
-- answer removed --
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