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restore factory settings due to viruses no cd

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aymi | 13:28 Tue 27th May 2008 | Computers
7 Answers
hi i have to resore factoy settings to ididnt get a reboot disk only had it a week, i dont files as i have nothing saved of yet, my friend had a looat i and my security didnt fully install so i have been unproteced all this time he has putv on now ut it ct find the rest of viruses one i kno is called winanonmous i have install basicpydoctor too to no avail so will haveto restore can i ths with no cd? hav windows vista hp
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Your post is very difficult to read.

However, you should have a manual either in book form or online.
That will tell you how to restore your pc to factory settings.

What pc is it?
bl**dy hell ... is your keyboard faulty as well??

you probably have a restore partition
try f11 on bootup

but look in the quick start or troubleshooting section of the handbook
Question Author
yeh my keyboard seems to be sticking aswell now and again, i have tried f11 it doesnt do anything i have the option of pressing either tab key, esc or del and i cannot find reboot on eitherof these. i have an E-System and vista home prem. my manual tells me about it but not much else.
i am so stressed ut with it only had it a week and now these viruses are playing havok with it especially winannonymous which keeps coming up with fake scan info and browser pages
please help
from what I can make out from your post, which was tricky! you have had the machine a week and have had to do a system restore already and you have a sticky keyboard, unless both of these are caused by something hideously wrong you've done I think I would be tempted to return the computer back to the place it came from and ask for a replacement.
Question Author
no sorry for my first post being hard to read right here goes....
i bought this comp a week or so ago i insalled my security with mcafee which came free with my sky bb package, by the looks of it, it had'nt installed properly and so i havent been covered andso got some viruses i have installed avg which has picked up most threats but still have some on which cannot be detected i have been told to do a system reboot altogether i dont mind wiping any programmes as i have nothing really stored but will my vista still be on i have no disk which came with computer apart from my works 9 cd how do i reboot and will it b ok without backup?
restart your computer, while its loading keep pressing F8 and a repair window will appear, go to repair windows click on it another window will open and you should see install windows and it will total reboot your computer

I know this will work, i have E-system laptop and i've had to do this a few times

Good luck!!

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