Accessing the D Drive

[Pettyartist]

Alright, so I took my computer in to have the left speaker replaced and the people who were fixing it, without my knowing, wiped my hard drive. Since I never imagined they would have a reason to do so, I lost all of my files on my computer that I never backed up.... psd files, flash files, etc.

Now... they did a REALLY shoddy job of wiping my computer as I found a bunch of program remnants in my C drive and some really random stuff the wipe never hit.

My question is, if I am able to access the D drive (the recovery drive) would I find backups of some of my files? If so... how do I access the drive?

[vehelpfulguy]

If they really did wipe your hard drive that is AWFUL. No excuse what soever for that.

Check to make sure it still has the same hard drive.

If they are a dodgy company they may have removed your large hard drive and replaced it with a small one.

I hope you did not pay them for the privilage of having your hard drive wiped !!!

[Pettyartist]

What's sad is that I had to pay them to back up my files.... but they failed to do so and neglected to tell me.
Now I have to pay half of the backup fee for their "attempt to back up my files".

-sighs-

I know it's the same hard drive just because, like I said up there, I have all of my programs remnants and some of my old files on my C drive still (it was a really shoddy wipe).

so I'm still working on a solution to getting into my supposedly (by my computer's standards) inacessible D drive to see if I can't recover some of those files.

[Pettyartist]

Nevrmind guys, I just found from a coworker (I work at a technology help desk) that my D drive does not have any of my old files backed up... they wiped that too. -sighs-

thanks for having a look at my problem though. :)

[ACtheTROLL]

why are you even thinking of paying them? .... I'd be looking for compensation.

"attempting" to backup a drive is ridiculous .... you back it up .... and verify it - it's not hit and miss ... and it's not rocket science
.... you either have or you haven't. - it's easily proved

if you haven't .... you don't start the other work ... what's hard about that?

[LeMarchand]

Yep - don't pay them! If you've paid them, demand a refund for the failed back-up (which they obviously didn't do) and you would be within your rights to demand compensation for the damage they did to your machine.

I'm having a hard time seeing how they managed to wipe the drive whilst replacing a speaker - is it an all-in-one or (shudder) a Mac?