Defragment error?

[lilacben]

When I went to do Analyze . I keep getting a message up saying "-Disckeeper has detected that CHKDSK is scheduled to run on the volume. Preload ( C ;) Until CHKDSK is run dIskeeper cannot fragement. This is due to either a user request or because the operating system has found an error on the file system."
Then when I try to Defragment is says- "The defragment opersation you reuqired failed to start on the volume Preload (C;)"
I havent had any sound from my comptuor for a while now could this be the problem.? I would be grateful for any help please. many thanks

[lilacben]

Thankyou for your answer. I am a bit thick I think as I am not sure what you mean. When the message comes up it just says "OK" and when you press that it goes off. many thanks

[rccatnap]

You don't say which operating system you're using; the following is for XP.
You can run chkdsk from your start button.
Click 'Start'.
Click 'Run'.
In the little window type cmd
Click OK
you will now see a small version of what looks like a DOS window. The last line will be something like
C:\Documents and Settings/ a name>
type at the end of this line chkdsk /f
Press enter
It may tell you it can't do the chkdsk now for whatever reason and ask if you want chkdsk to run on the next bootup and give you a choice of Y/N.
Type Y next to it and press enter.
If you then get the C:\Documents and Settings line again type exit at the end of it and press enter.
This will close the CMD box,
Restart your computer and you'll get a lovely blue screen telling you its doing a chkdsk.
Let it finish and it should then proceed to restart windows.
There's no guarantee it will solve your initial problem but at least you will get the chkdsk done, which is what you wanted.

The other thing you can do is do a system file check.
You will need the operating system installation disk in the optical drive. It will want to start installing but as soon as you get the menu, click on the exit or quit button.
You just want the disk sitting in the drive doing nothing.
As before, Press Start.
Click Run.
In the little window type sfc /scannow
Click OK
You'll see a little window in the middle of the screen telling you it's checking your system files. If necessary it will pull off the disk in your CD drive any files that need repairing.
It takes a little while so go and have a coffee or something.
When it's done, the little window will disappear, so you can retrieve the disk and put it away safely.
Good luck with it.

[lilacben]

many thanks rccatnap, I have tried this twice but as soon as I restart the computor it just opens up and asks me to sign in. It then just continues as usual. I diidnt get the blue screen telling me anything. It is Xp by the way, laptop.
Also we diidnt get a CD when we bought it as they said it was already set up. many thanks