help please.

[timeout1]

Hi All,
can anyone please help me with this problem.
i have tried to install updates on my laptop,
the computer went through the installation process, at the end there was a red bar on the updates page saying, " 1 UPDATE FAILED
SP1 ERROR CODE 57 " So i tried again only for the same thing to happen.
Can anyone please tell me what to do next,
any help very much appreciated,

[ChuckFickens]

Download this.. (it's big so hope you're on broadband)

http://www.microsoft.com/downloads/details.asp x?********=B0C7136D-5EBB-413B-89C9-CB3D06D1267 4&displaylang=en

Then before installing it disconnect from the Internet (pull the cable or turn your wireless off) and then disable your firewall/security software, install the service pack and then re-enable your security and reconnect to the Internet.

[ChuckFickens]

oppps, ab censored the link!!

http://tinyurl.com/32z6vj

[Yes-Sam]

I think SP1 ERROR CODE 57 is quite common and normally occurs when you are installing new software over an old version and the old version is not 100% removed.

You could type "SP1 ERROR CODE 57" into google and it will bring site up that you can download free to remove the error.
REGCURE is quite a good one. follow the instructions and hopefully it will clear it

[timeout1]

Thank you,
all very much for your excellent replies,
i will start to work through your advice.
all the best Ray