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trouble with scart in port not finding hardware

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leo9902 | 19:45 Wed 20th Jan 2010 | Computers
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I ve bought an ion vcr 2 pc and cannot get the driver to load, ive followed all insructions up to connecting the pc to laptop with usb cable which it says should then show found hardware and proceed to install but its not saying found hardware, it makes a sound when i put usb in but then nothing and i know they work as use them for my mp3 and printer. They are 2.0 which it says is required so can anyone help me as cannot use the unit without installing driver.
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Did you (as per the instructions) install the drivers BEFORE connecting it?

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