Printer going offline

Barmaid | 10:45 Tue 09th Feb 2010 | Computers

2 Answers

My printer is attached to the router by ethernet. My lappy talks to the router wirelessly and normally prints OK. Since I moved in here, I've noticed a problem. Our broadband slows up about every 2 days so we have to reboot the router. Everytime we do that, when you go to print, the lappy can find the printer but says the printer is offline. I now have about 26 versions of my printer because I have to reinstall it everytime we reboot the wretched router. Can anyone suggest a solution, please?

auto page- down stuck!!!!

printing from email

Answers

1 to 2 of 2

Best Answer

No best answer has yet been selected by Barmaid. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.

ChuckFickens

What model of printer is it? (the easy question)

and would you know if has a statically assigned IP address, or is it being given an IP address by the router (DCHP) (the harder question)

Barmaid

Question Author

Hi Chuck - its an HP 6310 all in one.

As for the hard question - errrrrrr......

Let's put it like this. I plug it into the router and then print out the network settings and it appears to have an IP address when I do that. Then I ask the lappy to find it, which it does and they talk quite nicely until the router goes down. Does that help?

1 to 2 of 2

Do you know the answer?