No sound when viewing some websites on my PC

[SurreyGuy]

Does anyone have any idea why, when accessing some websites (no, not THOSE sort!), I can't get any sound, yet on others I can?

It's really frustrating, especially when (for example) I want to use YouTube - I have to use my laptop, on which I get sound on every site I access, including the ones that are "silent" on my desktop machine.

[ChuckFickens]

I assume you've checked the obvious that the volume isn't simply turned down on the players embedded in the sites you don't get sound for?

[SurreyGuy]

Hi Chuck - yup, I've already done that.

As I explained in my question, I can try to listen to something on my desktop PC, but get no sound, whereas I go to the same site/page/item using my laptop and, hey presto, sound! It's REALLY frustrating!

[rojash]

Instead of repeating your question, I suggest that you re-read Chuck's answer

[SurreyGuy]

rojash - may I suggest that YOU recheck MY answer!

[rojash]

The fact that your laptop works is not relevant.
If you have visited YouTube on your desktop and turned the player down to just above zero, you will hear nothing, and Youtube will remember that setting on your return.
To re-iterate Chuck's answer, have you checked that on Youtube (and other sites that you have a problem with), the player volume is turned up? That is the volume setting on the web page itself - not the volume setting in your system tray, or the hardware volume control on you speaker system.

[SurreyGuy]

I knew what Chuck meant, rojash, but thanks for reiterating/explaining.

If I view the same site/page/item with the volume settings on said site/page/item turned up, I can hear sound on my laptop, but not on my desktop machine.

I have never referred to (nor changed) the volume settings in my system tray or on my speakers on either my laptop or my desktop machine.

[rojash]

In that case, I suggest that you try updating to the latest version of Flash.

[SurreyGuy]

Thanks for the advice rojash.

Is there a specific site I go to for that? I've just "Googled" it and I get THOUSANDS of results and I'm bound to choose the wrong one.

[rojash]

http://get.adobe.com/flashplayer/

Make sure you uncheck the "Free McAfee® Security Scan Plus" box

[SurreyGuy]

Cheers rojash.

Good advice about the McAfee - I had that in the past and it messed my PC right up!

[SurreyGuy]

I tried that link and also www.adobe.com and got the following message both times...............................




We were unable to return you to adobe.com.

Internet Explorer has stopped trying to restore this website. It appears that the website continues to have a problem.
What you can do:
Go to your home page

Try to return to adobe.com

More information

When a website causes a failure or crash, Internet Explorer attempts to restore the site. It stops after two tries to avoid an endless loop.