Talk Talk broadband

[I.Don No]

I am thinking of changing from BT to TalkTalk broadband, phone line and free evening and weekend calls.

Am I mad to consider it or is it a good option?

TIA

[AliFlump]

I don't use talk talk myself but know a couple of people who do. Think the service is ok but actually talking to them and sorting out problems can be a pain. They also mentioned that they or charged a direct debit fee a couple of times?!?

[MrMister]

No.

They are awful ! Seriously a nightmare, slow service etc.

[ladybirder]

I've had TalkTalk for two years now and they have been fine. Never had a problem at all and they were recommended to me by someone who had never had a problem with them either. I pay for Anytime calls which is something like £4.50 a month. So no your not mad and I would say it is a good option. Just speaking as I find.

[Brenden]

Just renewed my contract for another 12 months - got a great deal well satisfied.

[Manwithnoname]

Its very difficult Don as you will find other suppliers have good & bad reports.

Whats the problem with BT if I may ask.?
Somebody may be able to point you in the right direction.

[Everhelpful]

DON'T DON'T DON'T!!!!!!!!!!!!!!!!!!!!

[Robinia]

Terrible...I wouldn't recommend them.

[I.Don No]

Manwithnoname.......I don't have any probs with BT, only the price, but then I suppose you get what you pay for.

[boxtops]

I'm with BT and they might cost a bit more, but I have always had a quick response when I've had problems. I'd rather stay with a provider who gives decent service.

[237SJ]

They`re alright until something goes wrong with the line apparently. Then the communication between talk talk and BT is dire.

[sidkid]

Father in law uses TalkTalk never any problems. All of the ISPs have many dissatisfied customers (try googling) but they all also presumably have thousands of satisfied customers. My guess is that overall they're all as good/bad as each other. May be worth shopping around for a bargain though as cost is probably all that separates them. Just my opinion of course.......

[I.Don No]

thanks for all your input you luvlee ABers!