Wireless Internet Access

[giveup]

My husbands laptop is showing that the router is connected but telling him no Internet access. Any suggestions gratefully received.

[craft1948]

This happens on my BT home hub sometimes..............this has a little pin hole and I shove my pen in it and it resets the router to the default settings which seems to do the trick.

[twix123]

Switch the router off then on again to reset it. There should be no need to return to the default settings, especially if you have changed the password!

[craft1948]

Funny that twix 'cos it was the BT helpdesk that told me to do the re-set.

[giveup]

Will it b---- up my computer if he switches the router off.

[Ellipsis]

They both amount to the same thing (shoving as pen in the pin hole and switching on and off at the wall). It will not harm your computer.

[twix123]

Craft, I'm not with BT, but my router sometimes doesn't pick up the internet connection althouth all the DSL and wireless lights are on. A simple switch off and on always does the trick. I changed the encryption code a few years ago, which is set on all my 3 PC's, therefore a 'factory reset' would mean changing either the PC's or the router coding each time.

[giveup]

About to try this.Hope to get back on soon.

[craft1948]

Fairy nuff twix :-)

[giveup]

Seems to have worked (tried both) fingers crossed. Thanks very much for your help Craft,Twix123 and Ellipsis.Must admit its all double dutch to me.