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Not Supported Video Format WHY Please

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in a mo | 15:59 Wed 21st Mar 2012 | Internet
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I managed to download a series I normally watch ,this has until now been sent in AVI which by using Format Factory I am able to convert so as to watch on my TV ,now this has changed again the new system is mSD avi I have tried to convert this but no avail there is Sound only and Not Supported Video Format any idea how I can convert this to play as a DVD avi file .
Thank You In a Mo
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Use a different media player. VLC Media player is your best bet.
http://www.videolan.org/vlc/
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