Freezing

[kloofnek]

I go to a webpage which opens up ok...then.. eg:on this site,I want to go a post,I click,then it freezes..a message pops up at the bottom"the answerbank not responding" and a box "Recover webpage".which I duly click and it then takes me to where I want...but it is driving me MAD!!!!
Have checked out my computer and connection..it tells me ,no problems of any kind.

Help please

[julia-mag]

I have been subjected to this for the past two days, and it makes me stay away from the site. Very frustrating.

[Psybbo]

Same here, yesterday was really bad

[tonyav]

I have had that in the past, which browser are you using ? I find Google Chrome pretty good.

[kloofnek]

I use both IE and Google..happening on both...this freezing is also on other websites...especially my network provider,VirginMedia..site.
Seriously thinking iof changing my broadband to elsewhere...problem is ..who??

[julia-mag]

Isn't it always the way, this morning I do not have the problem, everything is running smoothly (keeping quiet about it for now !)

[kloofnek]

I am still getting it...very frustrating!!!It happens everytime ,on almost every website.a box comes up in the middle of screen from Internet Explorer saying"*****.com looking for a solution to the problem"

Do you think I need to defragment my PC or something like that?

Must add...my laptop is doing the same thing albeit not as much...so methinks it cannot be the PC but the internet connection.
What does anyone think?

[tonyav]

When I was getting the same problem as you I rang my I P providers help line BT and they did a few tweaks from their end and fingers crossed everything as been ok since. So I would give the a ring if I were you.

[kloofnek]

I think I shall have to..problem...can never understand what they are saying!!! ....am with VirginMedia....think the calls must be via Mumbai.

[tonyav]

I had to speak to Paul in Mumbai !, still fixed it though.

[kloofnek]

I am going to ring tham and see how I go on.
What sort of tech.questions did they ask you...can you remember?

[tonyav]

They asked me if I could access the internet and what was happening when I did. If I were you I if you have one would get your ethernet cable ready as they may want you to connect by cable,also they may want to take control of your computer from their end.

[kloofnek]

Oh Lord,not very good at this...I have a little modem which Virgin installed(a small black box),this is attached to my router ,also from Virgin.Not sure if the Ethernet cable is in the PC..don`t think so as it is all running on "wireless" with our having more than one PC in the house..actually,we have three,one desktop and 2 laptops.

[tonyav]

Never mind kloofnek, phone them anyway, I'm sure they have ways and means of getting around that sort of thing.

[DTCwordfan]

kloofneck look at my answer a couple of mins ago if you use Chrome

http://www.theanswerb...0.html#answer-7363981

[DTCwordfan]

Chrome & McAfee are completely incompatible and the latter will screw up both your servers......

[kloofnek]

Thank you for the reassurance.
I have had to ring them in the past,but,oh dear,it was so difficult!!!!
Wish me luck!!!!

[tonyav]

Good luck kloofnek, you will be fine.
Have you seen DT's post, very handy if you are using Google Chrome.

[DTCwordfan]

IE has had issues too and has been leading to slow up - I had the problem of some freezing but particularly the slowing up in typing - all gone now - I have kept IE9 butcould now dispose of it to make some more room.

[kloofnek]

I do not have McAfee,use Norton,always have done.
Have Chrome but do not use very often.
Does IE9 use up more disc space..I have it and don`t like it.

[DTCwordfan]

It uses a good chunk and if you are happy, then dump it, but make sure Chrome has picked up passwords and things....