Ebay Antics

[dispenser]

Has anyone else had problems as a seller with Ebay? I have been a seller for a few years now just for my and my familys bits and pieces and I have always had good feedback and treated my buyers how I like to be treated myself eg good communication, truthful description etc. Out of the blue Ebay tells me I have been overcharging for postage which is completely untrue cos I always reimburse people if I have inadvertently done that, and say i haven't communicated well. It's all rubbish and I've heard of it happening to others. They have withdrawn my free listing days and imposed other restrictions on me. I tried phoning up but didn't get anywhere cos just told it's my customers feedback. My question is has anyone had success in dealing with this? I think it is very unfair as I have no way of defending myself. I don't know who 'Ebay' is in as far as writing to them. Any genuine suggestions would be most gratefully received. Many thanks to anyone who can help.

[TWR]

Contact Ebay through the Site Map & explain your dismay Dispenser, an Issue at this time myself, If there is a problem with either you or the Buyer, 1st contact the buyer, if that does not solve the problem contact ebay.

[Zacs-Master]

I believe sellers are now getting round this problem by adding the postage to the cost of what is being sold and advertising the postage as free.

[smurfchops]

You could add the cost of postage to the cost of the item, cos eBay now take a fee from postage as well. Make sure it doesn't make your item too expensive though.

[Zacs-Master]

Didn't I already say that?