Cant Log Onto Hotmail, Password Not Accepted.

[trt]

So I went to 'cant remember p/w' and had the usual, 'how do you want to reset, by text, e-mail, so chose txt but code was never sent.

Have done this 3 times, still no reply.

Tried e-mail, so could read by my mobile, and still no reply.

Any idea what to do, thanks.