Email Category Query

[albaqwerty]

My preferred email address is with msn.
Received emails have been quite happily going into either, Focused, Other or Junk as appropriate. That is until a couple of days ago.
There is one sender who now ends up in junk and most definitely doesn't belong there.
(I won't be coy, it's from the DWP - so doubt if they are now adding words which makes them be identified as junk)
Could someone kindly tell me how to get them back to where they belong as checking junk then marking it as not junk is more a nuisance than anything else really.
Many thanks

[Buenchico]

Whitelist the relevant domain name:
https://www.whatsyourlifepurpose.com/how-to-whitelist-emails/how-to-whitelist-msn-email-address/

[albaqwerty]

thanks Chris. I'll sort it out over the weekend.
Cheers me dear x

[tonyav]

That's interesting, Chris. I have been getting emails in outlook to that have been going into junk that most definitely are not junk. I to will have a good look at your link over the weekend, many thanks.

[Buenchico]

For Tony:
http://onlinegroups.net/blog/2014/02/25/how-to-whitelist-an-email-address/
(Scroll down to get to the bit about 'safe senders' in the Outlook.com section)

[tonyav]

Many thanks, Chris.