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T Modile Is Useless
After days of trying and getting nowhere with a simple(Hah!) attempt to top up my phone I am considering seriously changing to another company. So, in very very simple terms, how do I go about say changing to O2 (or any other company).
The phone is a simple Nokia with a Sim card. It lives in the Car as an emergency device and I call up on it every now and then to keep the card active. I do not need a contract type supply, just £10 on the card.
Thanks
The phone is a simple Nokia with a Sim card. It lives in the Car as an emergency device and I call up on it every now and then to keep the card active. I do not need a contract type supply, just £10 on the card.
Thanks
Answers
1 to 17 of 17
>>> So I should be able to just buy and put in a card from any company? Yes. Most providers offer SIM cards free of charge online. When you purchase on in a store there's often just a nominal charge (such as 50p or £1) if you buy a card without any credit on it but the card might come free if you purchase credit at the same time. I'd normally suggest Asda, as their...
18:06 Mon 04th Jan 2021
If your phone was purchased specifically packaged as a T-Mobile phone, it's probably locked to the T-Mobile network and can't be used on any other phone network [except EE - see below] unless you pay to get it unlocked. (Most mobile phone shops and market stalls can do the job for you).
If your phone was purchased as SIM-free, you can switch to a different network simply by removing the T-mobile SIM and replacing it one from, say, GiffGaff: https:/
By default, that will give you a new phone number but you can retain your old number by following the instructions provided online by your new provider:
https:/
As T-Mobile is now part of EE though, you might find it simplest to switch to EE (which will be possible even if your phone is locked to T-Mobile):
https:/
(Scroll down to 'How do I move my legacy pay as you go account to EE?').
You'll then be able to top up your phone by any of these means:
https:/
If your phone was purchased as SIM-free, you can switch to a different network simply by removing the T-mobile SIM and replacing it one from, say, GiffGaff: https:/
By default, that will give you a new phone number but you can retain your old number by following the instructions provided online by your new provider:
https:/
As T-Mobile is now part of EE though, you might find it simplest to switch to EE (which will be possible even if your phone is locked to T-Mobile):
https:/
(Scroll down to 'How do I move my legacy pay as you go account to EE?').
You'll then be able to top up your phone by any of these means:
https:/
If you don't want to replace the Sim card yourself, you could go to a mobile phone provider and ask the staff to do it for you. I had a similar problem with my Nokia Sim card provider, and I went to a Vodafone shop. I bought a new mobile (Ayasha, £11.00) at the shop, the staff inserted a Vodafone card, and now my new phone is performing well.
>>> So I should be able to just buy and put in a card from any company?
Yes. Most providers offer SIM cards free of charge online. When you purchase on in a store there's often just a nominal charge (such as 50p or £1) if you buy a card without any credit on it but the card might come free if you purchase credit at the same time.
I'd normally suggest Asda, as their 'non-bundle' PAYG rates are among the cheapest but they're currently changing networks, so they're not providing an new SIM cards at the moment.
Many other providers either no longer offer 'non-bundle' PAYG rates or they seem to make it hard to access them. (For most people 'bundles' of call time, texts and data are by far the cheapest way of doing things but 'bundles' expire after 30 days, so they're not so good for 'emergency only' phones). Your best ('non-bundle') options though are summarised here:
https:/
Yes. Most providers offer SIM cards free of charge online. When you purchase on in a store there's often just a nominal charge (such as 50p or £1) if you buy a card without any credit on it but the card might come free if you purchase credit at the same time.
I'd normally suggest Asda, as their 'non-bundle' PAYG rates are among the cheapest but they're currently changing networks, so they're not providing an new SIM cards at the moment.
Many other providers either no longer offer 'non-bundle' PAYG rates or they seem to make it hard to access them. (For most people 'bundles' of call time, texts and data are by far the cheapest way of doing things but 'bundles' expire after 30 days, so they're not so good for 'emergency only' phones). Your best ('non-bundle') options though are summarised here:
https:/
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