changing isps

[hojazz]

I am thinking of moving from Virgin to Sky broadband.
How difficult is it to obtain MAC code?

[Kerplunk]

Just ring Virgin customer services and they should tell you it over the phone... After begging you not to go of course.

[Phantaxus]

after 14th Feb OFCOM will require them to hand it over free of charge or face a fine

[mikeyp]

Do you need the mac address of your modem? As far as I know, if you go to command prompt, (start->run->"cmd") then type:

ipconfig /all

The physical address listed is your MAC address. It should be in the form XX-XX-XX-XX-XX-XX.

[Phantaxus]

No its not that type of MAC address

[Phantaxus]

stands for Migration Authorisation Code

[Potatoman]

Yeah, nothing to do with hardware. Think of it like an unlocking code for your phone line. By the way - they are not allowed to refuse. Once you get the code, give to your new ISP and forget it. It will take about week to switch, during in which time you will still be able to use it. After that time, you wont be able to connect to the internet (as your PC will be setup for your old ISP). Take it from someone who has been there, while you still have a connection, take the time to get your new connection details (username password etc) so when you notice you cant connect, you can change it. Some ISP's will ask for an email address so they can let you know - dont give them you old ISP! you wont get it, coz it will cut off. Try a temporay hotmail or something. Im telling you this, as i didnt take these precautions, and had to queue for 45 mins on the phone to get them. PM.

[rowan1990]

WARNING Sky broadband dont go there ive been there theyre customer service is crap and they broadband is crap.


It all depends on the provider that you are trying to get it off.mostly the bigger companiesBT,Virgin,NTL AOL etc it take a while to get the MAC but the smaller companiesare much easier because with the smaller isp 90% of them time the MAC is underneath the modem they supply.But Tiscali doesnt .